Iringgit Privacy Policy – Malaysian User Data Protection

Introduction

Iringgit ("we", "our platform") is fully committed to protecting the privacy and security of users' personal information. This Privacy Policy explains in detail how we collect, process, store, and protect your personal data when you use the iringgit platform, whether through the official website at iringgit.app or through our mobile app.

This document is prepared in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA) and forms part of Terms and Conditions use of the iringgit platform. By registering or using our services, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

Iringgit collects various types of information depending on how you interact with our platform. The following are the categories of data collected:

We also collect information you provide voluntarily, such as user feedback, customer support complaints, and survey responses. All such data is used solely for the stated purposes and is not processed beyond what is necessary.

How We Use Your Data

Iringgit uses the information collected for legitimate and transparent purposes. The following are the primary uses of your personal data:

• Account Management: Creating, verifying and maintaining your user account on the iringgit platform.
• Transaction Processing: Processing deposits, withdrawals and all financial transactions securely and efficiently.
• Identity Verification (KYC): Meeting legal compliance requirements through the identity verification process required before the first withdrawal.
• Service Communications: Sending important notifications related to accounts, transactions, promotions and platform updates.
• Platform Security: Detecting and preventing fraudulent activity, money laundering and unauthorised access to user accounts.
• Service Improvement: Analysing usage patterns to enhance user experience, platform performance and the range of games offered.
• Responsible Gaming: Monitoring betting patterns to identify users who may need responsible gaming programme support Responsible Gaming.
• Legal Compliance: Fulfilling legal and regulatory obligations under applicable Malaysian law.

Information Sharing with Third Parties

Iringgit does not sell users' personal information to any third party. However, there are limited situations where we need to share your information with certain parties:

• Payment Processors: Information required to process transactions is shared with approved payment service providers such as FPX, TNG eWallet and GrabPay. All payment processors are bound by strict confidentiality agreements.
• Legal Authorities: iringgit will disclose user information to the relevant authorities when required by Malaysian law, court order, or official investigation.
• Technical Service Providers: Third-party companies that assist us in platform operations, such as server hosting and analytics services, are subject to strict data processing agreements.
• Gaming Partners: Game providers integrated into the iringgit platform receive only the technical data required to operate the games, with no personally identifiable user information.

Security & Data Protection

Iringgit continually invests in the latest security infrastructure to ensure your personal data is always protected. Our security measures include:

• 256-bit SSL Encryption for all data transmissions between your device and iringgit's servers.
• Secure password storage using irreversible one-way hashing algorithms.
• Two-factor authentication (2FA) available for all user accounts as an additional layer of security.
• 24/7 security monitoring by the iringgit cybersecurity team to detect suspicious activity.
• Regular security audits by independent experts to ensure our systems meet international security standards.
• Strict internal access controls — only authorised personnel may access user data, and every access is logged for audit purposes.

Cookie Usage & Tracking Technologies

Iringgit uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting platform functionality.
• Analytics Cookies: Helping us understand how users interact with the platform for improvement purposes. This data is collected in aggregate and does not identify individuals.
• Preference Cookies: Storing user preferences such as language, theme and display settings for a more personalised experience.
• Security Cookies: Used to detect and prevent fraudulent activity and protect user accounts from unauthorised access.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the iringgit platform.

Data Retention Period

Iringgit only retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by Malaysian law. Below is a guide to our data retention periods:

• Active Account Data: Retained for the duration your account is active and for the required period following account closure for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 7 years in compliance with Malaysian Companies Act requirements and financial regulations.
• Security Logs: Retained for 12 months for security investigation and fraud prevention purposes.
• KYC Data: Retained in accordance with applicable anti-money laundering (AML) legal requirements in Malaysia.
• Customer Support Communications: Retained for 2 years after a case is resolved for reference and quality assurance.

When your data is no longer needed, iringgit will delete or anonymise it securely and irreversibly.

User Rights

As an iringgit user, you have the following rights regarding your personal data under Malaysia's PDPA:

• Right of Access: You have the right to request a copy of the personal data we hold about you at any time.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request a correction.
• Right to Erasure: You may request deletion of your personal data, subject to applicable data retention legal requirements.
• Right to Object to Processing: In certain circumstances, you have the right to object to iringgit's processing of your personal data.
• Right to Withdraw Consent: Where data processing is based on your consent, you have the right to withdraw that consent at any time without affecting the validity of prior processing.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format for transfer to another service provider.

Children's Privacy

The iringgit platform is intended solely for adults aged 18 and above. iringgit does not knowingly collect or process personal data from individuals under the age of 18.

If we find that we have collected data from a minor without appropriate age verification, we will take immediate steps to delete that data and close the account in question. Parents or guardians who discover their child has registered on the iringgit platform are encouraged to contact us immediately.

Third-Party Links

The iringgit platform may contain links or integrations with third-party services such as game providers and payment processors. This Privacy Policy applies only to the iringgit platform and does not cover the privacy practices of any third party.

Iringgit is not responsible for the privacy policies or content of third-party websites or services that you may access through our platform. We encourage users to read the privacy policy of any third-party service they use.

Amendments to the Privacy Policy

Iringgit reserves the right to amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other legitimate reasons. When material changes are made, we will:

• Updating the "Last Updated" date shown at the top of this document.
• Displaying clear notices on the iringgit platform homepage.
• Sending email notifications to all registered users for significant amendments.
• Displaying notifications within the iringgit mobile app.

Continued use of the iringgit platform after an amended Privacy Policy takes effect constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how iringgit handles your personal data, please contact us through the following channels:

• Live Chat 24/7: Available directly in your iringgit account — the fastest way to get a response.
• Privacy Email: [email protected] — for data and user rights enquiries.
• Support Email: [email protected] — for general service enquiries.